Hiring Managers, you might need to work your recruiter harder!
Recruitment is a competitive space in Sydney. Let’s face it – recruiters are a dime a dozen. Unfortunately, however, the good ones are not. Now is the time for your recruiter to be working hard for you.
If they are not working hard? You need to review your recruitment partner and either A. work them harder or B. find one who works hard without being asked.
Here are our Top Six Questions you should be asking to know if your recruiter is working hard enough:
1. They work on your role exclusively
A good recruiter will know the market that you are hiring in. They will know plenty of candidates in that space, but possibly not the best one for you….yet. Let them canvas the whole candidate pool and submit to you a shortlist of the actual best. If three agencies are working on the one role, most candidates will only meet with one recruiter. A recruiter cannot compare apples with apples if they are only seeing “some” of the current candidate pool. So go out on a limb and offer them exclusivity. You might find it’s in your best interests, not just the recruiter’s.
Furthermore, if a recruiter knows they have the role exclusively, they can prioritise finding you the best candidate. If a recruiter is competing against three other agencies, they might end up quickly scrambling and sending you whoever they have so that they are in the race. Without taking the time to ensure they are meeting your brief and sourcing you the best candidate.
2. They don’t offer you budget rates
You know the saying: ‘You get what you pay for’? It’s true for recruitment services too. If you are getting flat rates that seem too good to be true, they probably are. A good recruiter knows the value of the service that they are providing and they will work hard to earn that fee. If your recruiter is charging you full fees they should be worth it. This includes offering a true partnership with you, the hiring manager, to ensure that the hiring process is as seamless as it possibly can.
3. They know their candidates
Sending a hiring manager a shortlist of candidates is of course part of the job. However, a good recruiter who is working hard will have met with and know the candidates they are submitting. They will know what is motivating their search for a new job. They will understand their soft skills and hard skills. A good recruiter will understand what will be the right workplace culture for that candidate. They will know their candidates and be able to talk you through why they might be a good solution for your business.
4. They guarantee their work
If your recruiter won’t offer you a guarantee on the candidate’s placement, they are not working hard enough. It can take a good 3 months for a candidate to find their groove in a new job. Which is why businesses offer a probationary period. Your recruiter should be matching this with their guarantee period. Some recruiters even offer a guarantee of up to 6 months. Proof that they are working hard to get the right solution for you the first time. If they don’t, they’ll do the hard work for you again, without any cost to you or your company.
5. They do their due diligence
The recruitment process can be a little like match making. It’s not tinder though and a good recruiter isn’t swiping left or right based on a hunch! There is an initial telephone screening to get a feel if they are suitable. Then there is an interview process with the consultant, possibly even some testing and profiling. At some point in the process, there will also be detailed reference checks. This is not an additional service or a bonus performed by a recruiter. This is part of the job and part of a recruiter’s due diligence.
6. They partner with you
A good relationship with your recruiter is really important. You should feel that your recruiter is your partner during the recruitment process. You should be able to bounce ideas off them. Debrief with them after each candidate interview and talk through your concerns, ideas and objectives. You should trust their expert opinion. And trust they have you, your company and candidate’s best interests at heart. If you cannot trust your recruiter, it might be time to look at other options.
To sum it all up – a good recruiter should work hard for you to find the right candidate for your role. They should also work hard for their candidates. You cannot have one without the other. A good recruiter understands the importance of this and will work hard for both parties to find the best solution. If your recruiter isn’t working hard, you may need to look at why this is happening and decide what you can do to make sure you are getting a better outcome.